(1)Are you really located in Brooklyn?
We get this question all the time on the phone and at trade shows. Yes we are actually located in Brooklyn and really enjoy the camaraderie of our fellow artists here in our neighborhood!
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(2)Do you ship worldwide?
We do ship worldwide most products unless where we have an existing local distributor. For shipping rates you can contact us at international@brooklyngear.com.
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(3) My local dealer does not carry your products! What can I do?
Please tell us who your dealer is so we can work with them to get our
products in your hands. You can contact us at sales@brooklyngear.com.
Tell them you don't want to send the Guys From Brooklyn to them!!!
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(4)I have a new product idea. Who do I contact about working with you on this?
We are always on the lookout for new exciting products or ideas. You can contact us at info@brooklyngear.com and we can discuss it.
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(5)I am an international distributor or dealer and interested in your
products. Who do I contact?
Please contact us at international@brooklyngear.com for all
international inquiries.
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(6)I have a warranty related issue with one of your products. Who do I contact?
Please contact us at help@brooklyngear.com.
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(7)What is your relationship with EBS?
Brooklyn Gear represents and distributes EBS in North America, Central
America and South America.
.
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(8)What products do you distribute worldwide?
We distribute Ken Smith Designed Basses, Pickboy and Brooklyn
Gear products.
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(9)How do I get EBS repaired?
We have created numerous repair centers around North America to handle
EBS repair related issues. Not that you need it . You can also contact us at ebs@brooklyngear.com
.
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(10)What trade shows do you attend?
We exhibit on a regular basis at the following Music Equipment Trade Shows:
Winter NAMM, Summer NAMM, Frankfurt Musik Messe and MIAC(Canada).
We exhibit our music gift items at the New York International Gift
show.
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(11)Why a clothing line?
We are really proud of our company and embrace our Brooklyn roots. We
want to show our Brooklyn Pride.
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